If one hasn't tasted authentic Chinese food before, the fare here could pass off as decent. While the flavour of the food might be reduced to cater to international palate, it doesn't do justice to the cuisine. The restaurant could also do far better in its air conditioning control, ambience and seat comfort.
But the service was terrible for us. The food took extemly long (I know that some food takes longer to be prepared but the wait was still way too long)
Our server kept forgetting our orders which is why we always had to give our order to another server again.
Our food was taken away IN THE MIDDLE OF EATING! No questions asked. We didn't have the chance to tell him we weren't finished yet. Absolutely sad.
My perspective is probably biased because I know how good Chinese food can actually be. This restaurant delivered their dishes at only passable standards for the rather exorbitant prices tagged. Somehow, the ambience and temperature setting in the restaurant was also undesirable relative to the weather outside. Overall not a comfortable meal.
The lobster noodles were the highlight for me. The salted egg squid was also really nice but the portion size was rather sad... certainly not worth the cost.
Other dishes were decent but I wouldn't say they were anything special.
Service was generally ok, we had a fairly attentive waiter but can't comment if that applies on the whole.
I would say that when we were waiting to find out if there was space, we were kept waiting for a long time - various waiters passed by but it took a long time before one finally acknowledged us.
I was stuck in London for business and was dying to find a good Asian restaurant as my boss wasn’t remotely adventurous with food, and we needed a place within walking distance of our hotel. I stumbled across Mandarin Kitchen, and persuaded him to take a chance. The service was great. The menu was very large and we found something easy for my boss, and I was able to find something off piste, and not so normal. If you’re in the area, find the time and go, 100%.